Help to Get ISO 9001

If you aim to get ISO 9001, you're probably already thinking about the help you need.

Here are the three main options, with some advice about each.

Use an ISO 9001 Consultant

When? When you are very short of time and/or resources, and it is most efficient to have guidance from an expert.

Cost: May appear high initially but can be very effective: you only use them for the job, and you don't have to pay them to stick around. Actual cost depends on their charge (of course) and factors such as your current status and if you are willing/able to do some of the work required, with their guidance.

What to watch out for

Use Someone Internal (Hire or Train)

When? When the role will be ongoing and your size makes this feasible. Usually, that's upwards of 70-80 staff or so. Or you may be able to combine quality management with another part-time role.

Cost: Higher than for a consultant. Yes, really. Because you need to consider all your costs, not just salary alone, but taking into account things such as recruitment costs (if hiring) plus statutory costs such as WorkCover levy (in Australia), holiday pay and leave, public holidays, training (if training an internal person), and of course the furniture, office space and equipment they'll need. And so on. My experience is that few employees actually know how much they actually cost their employer. And at times, employers don't adequately consider this either.

What to watch out for

Use a 9001 DIY Kit or templates

When? When you plan to do it yourself, but just lack the knowledge of what to do and how.

Cost: Lowest in $. Note though, that it will involve some of your time, or that of the staff person you assign. On the other hand, the process of getting to ISO 9001 is just as important as 'being there', and a DIY ISO 9001 approach enables you to learn as you go.

What to watch out for

Author:  Jane Bennett

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