Contents of DIY ISO 9001 Kit
1. The Guide: The Complete Guide to Getting ISO 9001:2015
This is the heart of the DIY Kit: the 'how to do 9001' guide that leads you through the process and demystifies it. It's about as close as you can get to having me as your dedicated quality consultant beside you all the way, explaining what to do and how, and guiding you through the various stages and tasks. I set out my practical, simple and effective approach in this Guide, and at a fraction of what you would otherwise have to pay. You will discover how to 'do ISO 9001 certification' from start to finish.
Crammed full of practical and clear advice. No weird 'ISO speak' or quality babble (people know me know I have no time or patience with that!), Just plain English, easy to read and follow.
You get the benefit of my years of ISO 9001 knowledge and experience and thousands of hours of quality audits, distilled down to the important and essential stuff.
Lots of examples to illustrate and show you practical and ways to meet requirements and 'do ISO' so that it helps your business run better. See sample pages
2. The Toolbox
The toolbox gives you the templates and 'tools' to get ISO 9001 with a simple, practical and effective quality system.
Index to the DIY templates: when to use them and how
- Tools and templates to find your gaps and what tasks are required to fill them, plus a project plan
- Templates to help you create and write quality objectives (mandatory)
- Actions/minutes template - a simple and streamlined model to keep track of decisions / actions
- Templates for the written information required by the Standard (yes, it does still have certain requirements for documentation)
- Templates for an operations manual and a quality manual if you wish to have one (already 65% complete with text and guidance on customising it); while a quality manual is no longer a mandatory requirement, there are circumstances where you may want to have one - all explained in the Guide
- Templates and models for procedures, simple process maps and flowcharts
- Business planning template
- Matrix and templates to make mapping your processes useful and clear
- Template for improving your system and fixing problems (2 different alternatives, so you can choose the one that suits you)
- Models and templates for internal audit: audit program, checklists and a practical, straightforward useful audit report
- Supplier management (aka contractor/subcontractor) selection and assessment templates
- HR templates for job descriptions, induction, performance evaluation.
All templates are supplied in hard-copy (the Toolbox folder) as well as editable files on the DIY Kit CD.
3. Sample documentation
Three examples of how to usefully document an ISO 9001 quality management system. Because seeing good examples makes things quick and is an excellent way to learn.
- A full set of documents for ACME, including copies of their evidence/records - all the DIY Kit templates listed above with indicative contents filled in, so you can see how the written information (evidence, records, etc) might look and the templates in use.
- A very streamlined and simple example for a small business: Holts Motor Repairs. Shows you how to 'do ISO' very simply with very minimum documents, in a small business with skilled tradespeople. Because the last thing they need or want is reams of wordy procedures.
- A set of documents for Browns Manufacturing, to see how and where documents for a more traditional manufacturing company may look.
The examples show and teach you how 'documenting your information' can be easy, practical and straightforward (rather than painfully incomprehensible, complicated or wordy).
The Acme model is suitable for service-based and project-based companies. Holts will work well in any small business doing specialised technical services (motor repairs in their case). For manufacturing or product-based, use the Browns' Manufacturing set. Others can be added on request: for example, if your business involves distribution, ask for the Blueton Distributors Manual to be included in your Kit.
Yes, the 'documented information' requirements have changed but you still need some documentation of your system. These examples will show you three models - choose the one you prefer, which should help your business operate better, and also provide confidence to prospective clients or customers.
4. Resources for ISO 9001 learning and training
Learn what the Standard is, what it actually says and means, and train others with these resources.
- DIY ISO 9001 Training Kit
- Overview of ISO 9001
- Understanding Processes
- ISO 9001 overview (for management)
- Preparing for Audit
- ISO 9001 in a nutshell - the essential 'cheatsheet'
- 5 Whys Method of Problem-Solving
- Checklist of Written Information Required for ISO 9001
- Transition Kit - upgrading to the 2015 Standard from an earlier one.
5. All the electronic files
- All the softcopy files for all components of the DIY Kit
- Editable versions of all files, except the Guide. Standard MS Office files in Word, Excel, Powerpoint (mostly Office 2010)
- Also includes bonus files (see below)
- NB: files are all downloadable from the website. No CD will be shipped except on specific request.
6. Access to DIY Customers Website
- Exclusive access to the DIY customers only website for a full 12 months
- Downloadable files - get started immediately.
- Questions and answers - read my answers to many different questions
- Updates and new resources when released
- Links to other resources - includes a shortlist of certifiers with guidance on how to choose one to suit you
- Automatic access to any updates or additions to the DIY Kit for a year
7. Full 12 months of Support
Regular check-ins via email to keep you on track, and help you progress.
- Hand-holding: have a question? Need an opinion? Ask me via email or phone and get priority response.
- Having my experience and knowledge virtually on tap is almost worth the price of the Kit by itself! These days, I choose to only work with a small number of clients, and getting the Kit gives you a fast pass to the top of the queue.
8. Expert review of your Gap Analysis Results
Get my feedback on the results of your Gap Analysis - included with your purchase of the DIY Kit. This is an extremely high value service, worth at least $550 alone.
- Feedback on your strengths and weaknesses
- Highlight areas of the Standard particularly important in your quality management system
- Suggestions for task priorities and order.
Please note: I may suspend or withdraw this offer at any time, if demand is too high. Act now, or you may miss out.
9. Extra: Bonus resources
With each DIY ISO 9001 kit, you will also receive this bonus.
Tool chest of files and resources - a rich collection of tools and resources, with a wealth of materials to pick and choose from. Includes sample files for company handbooks, HR handbook, over 20 job descriptions, induction checklists to project management plans, file-naming standard and a management review matrix.
Get your DIY ISO 9001 Kit now and get started right away, with immediate access to the private website and all files for download.
Author: Jane Bennett